What is deleted
Kotha is run by Homaira Semonti. When you delete your account, Kotha erases:
- your sign-in, your phone number or email address, and your password;
- your profile photo and About line;
- your medicine reminders and your call history;
- the people you blocked, and the chats you pinned, muted or archived.
Your notifications stop, and you are signed out on every phone and computer.
If you have Kotha Plus, also cancel it in Google Play or the App Store: deleting your account does not stop the store's charges.
What is kept
- Messages, photos, voice messages, videos and documents you sent stay in your chats, under your name, so that the other people's conversations stay complete. To remove one first, open it in Kotha and use Delete for everyone (for 2 days after sending).
- Reports other people made about your account stay with the people who look after Kotha, to keep it safe.
- Copies in our providers' backups are replaced over time, within 30 days.
In the app
Open Kotha → Settings → Account → Delete my account. If you look after this Kotha (its owner), do it there: you first choose who will look after it next.
Can't sign in?
Open Kotha and tap Forgot password? on the sign-in screen, or write to support@getkotha.com.